Terms & Conditions
NeverMissai LLC · Last updated 9 August 2026
These terms govern your use of the NeverMissai LLC website and services, including our text messaging programme. By using our services or agreeing to receive messages from us, you accept these terms.
SMS messaging programme
The short version
- What you get: follow-up messages about a call you took part in — missed-call follow-ups, appointment confirmations and scheduled callbacks.
- How often: message frequency varies; it is conversational, not a broadcast. Expect only messages related to your own enquiry.
- Cost: message and data rates may apply. We do not charge you for messages; your carrier may.
- To stop: reply
STOP. To get help: replyHELP.
How you opt in
Consent is obtained verbally during a live phone call with a member of our team — we ask directly whether we may send you a follow-up text, and we record your answer, the time, and who took it. You may also opt in by texting our number first. We do not buy lists, and we do not send messages to anyone who has not agreed.
How you opt out
Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT to any message. You will receive one confirmation that you have been unsubscribed, and then nothing further. Opting out is immediate and permanent, and it also cancels any message already scheduled. You can opt back in by replying START.
Help
Reply HELP to any message, email Liamhawke2006@gmail.com, or call 562-212-3121.
When we send
Messages are sent between 8:00am and 9:00pm in your local time zone. A message that would fall outside that window is held until the window opens.
Supported carriers and liability
Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and device, and we cannot guarantee it.
Privacy
See our Privacy Policy for full detail. In short:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service providers, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Calls and recording
Calls to and from us may be recorded for quality and training. Where recording is active you are told at the start of the call. California is an all-party consent state; if you do not wish to be recorded, say so and we will stop recording or end the call. You can ask to be added to our permanent do-not-call list at any time, on any call.
Use of the service
You agree to use our services lawfully, to provide accurate information, and not to interfere with or attempt to gain unauthorised access to our systems. We may suspend or end service for misuse.
Fees
Where you are a paying client, fees, billing period and payment terms are set out in your service agreement with us. These terms do not replace that agreement.
No guarantee of outcome
We answer and follow up on calls. We do not guarantee any particular number of bookings, revenue or business result. Any figures shown on our website are illustrative estimates, not promises.
Intellectual property
The NeverMiss name, logo, website and materials are owned by NeverMissai LLC and may not be copied or reused without written permission.
Limitation of liability
To the fullest extent permitted by law, NeverMissai LLC is not liable for indirect, incidental or consequential damages, or for lost profits, arising from use of our services. Nothing in these terms excludes liability that cannot lawfully be excluded.
Changes
We may update these terms. The date at the top of this page shows when they last changed. Continuing to use our services after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of the State of California.
Contact us
NeverMissai LLC · Long Beach, California
Email: Liamhawke2006@gmail.com
Phone: 562-212-3121